IT Technician | Gilbert, AZ
Houston, Texas, US, TX 77073
Power Electronics is a multinational company focused in Solar and Battery Inverters utility-scale, Electrical Vehicle chargers and industrial speed drives, providing service to companies all over the globe. Power Electronics is searching for new team members in order to sustain its business presence in the US and continue to provide its clients with outstanding technical support. Operating at a global scale, PE is one of very few companies providing its clients with a 24/7 technical assistance, from US to Japan!
Power Electronics is looking for a IT Systems Technician (L1) to help us improve and provide world - class service to our customers in Arizona.
Job Responsibilities:
- Provide the required support for incidents or queries made by users, consulting and recording the actions in the ticketing system
- Perform installation and configuration of computer equipment (computers, screens, peripherals, printers, mobile lines...).
- Ensure control and perform the registration and deregistration of users in the company's IT systems and platforms.
- Perform the installation, configuration and maintenance of the different systems (videoconferencing, rooms, presence...) existing in the company.
- Control and manage all equipment and IT equipment materials, ensuring proper stock control and traceability
- Collaborate in the definition and documentation of the area's procedures and protocols, as well as in the recording and maintenance of indicators.
- Carry out all those tasks entrusted by your immediate manager both associated with your area and linked to other departments to ensure the correct development of the work.
- Ensure compliance with Information Security regulations according to Power Electronics ISMS.
- Comply with the matrix of roles and responsibilities for safety and health in the workplace (P14.130S-F01).
Academic Education
- Intermediate and/or Higher Degree in Computer Network Systems.
Experience Required
- 2 years minimum of working experience within IT Systems position
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Schedule:
- Monday to Friday 40 hours
Benefits
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
About our company
Pure Energy is our motivation to lead the Renewable Energy Generation. It is the search for product and service perfection. It is our vision of a clean and sustainable world, for our children and future generations!
Our company is specialized in the development of advanced power electronics equipment, with a unique high-standards customer service to match.